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Can I Pause/Rewind/Fast Forward Live TV? Some users like to use the pause/rewind/fast forward functions when watching live TV, it may not... Can I add favorites? You can choose your favorites channels from any playlist and it will be added to your favorites... Error Codes and what to do? 401 - Access Denied - Log-in credentials may have expired or no longer valid.  Possibly down... How can I Remove Prefixes and Suffixes? Many times you will see playlists with a US, UK, CA or similar in front of every channel or... How can I adjust the TV Guide Appearance? You can change the appearance of the TV guide as in font size, background color, selection color,... How do I access the Audio and Video Settings? Everyone has different setups, some play everything through their TV, some use sound bars, some... How do I adjust Groups Settings? You may want to change some of your group settings or add custom groups.   Enable/Disable... How do I adjust the Channel Logos? Your have three choices on where you get your logos, playlist, EPG, or from a folder where you... How do I control the Closed Caption? When watching a program, press the select button, a menu will appear at the bottom. Scroll over... How do I create custom groups? This is a step by step guide on creating a custom group.  You can create as many custom groups as... How do I download this TIVIMate Player? You can use the Downloader app and Code is: 3747407   Or use the following URL:... How do I set the EPG Time Offset? You may find your EPG is showing programs with the wrong start time, this can be corrected.  If... How do I setup Cloud Streaming for the first time on a firestick? This is very simple to setup, please follow the steps below.   Go to the 3 Squares with Plus... How do I setup Parental Controls? This helps keep your children, or anyone else, from watching something you don't want them to... How do I use Multi-Screen or Picture in Picture? Multi-screen is for watching more than one channel at the same time.  Only one channel will have... How do I use an External Player? If you're having trouble getting your content to play, you can try using an external player.... How do I use the Remote for this service? There are the default settings using Amazon and Nvidia remote, other remotes may vary but should... How to Backup/Restore settings? Backup/Restore Whenever you make changes to your program, it is very highly recommended to run a... How to Sort channels within a Group? To sort your channels you can do it as auto sort or you can sort manually. To auto sort, go to... Is there a Quick Menu? To access the quick menu (bottom menu), press the select button while watching a TV program.... What are the Catch-Up Channels? Catch-up is used to go back to something previously aired and watch it.  This is something that... What are the Menu/Settings options? Settings (Main Settings Menu - Gear)   General: 1. Auto start app on boot - Opens our... What are the recommended setting for this app? Recommended Initial Settings Now that you have installed GetHD TIVI Mate Platform, it's time to... What if I have a Firestick Lite network issues for streaming? If you have a Firestick, Firestick Lite or Weak Internet Service we recommend a change within our... What is Video on Demand (VOD)? Video on demand for movies and TV Series is a great option and gives you so much more to watch.... What type of maintenance should i do with my program? Depending on how many playlists and EPGs you have installed, the more TiviMate will store...
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