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How do I choose which service is for me? It really comes to down personal preference.  Both services are great, you would have to try both... How do I login into my Billing/Support Panel account? You can click on here - https://gethd.live/clientcare/clientarea.php Then simply use your email... How do I see what DNS Server I am using with out access to my router? This is pretty simple. Click on the Windows Logo at the bottom of your screen. Then type CMD... How do I view my service login information? You just need to login to our billing system with your email you provided and password, then... How long before I get an answer on my support ticket? We try to answer them as they come in but we ask for you to wait for a response within 2 - 12... I get a lot of buffering/playback error? DNS Servers. This is Online LIVE Service, there is no service that does not buffer.  Bell Satellite, DirecTV... My account says I have reached to many devices, how do I fix this? When upgrading please first go in the device you are replacing and log out of the app in the... I get a lot of buffering/playback error? DNS Servers. This is Online LIVE Service, there is no service that does not buffer.  Bell Satellite, DirecTV... Where do I find manual for my router? You can simply do a Google search for your router using the model number.    If you have one... I get a lot of buffering/playback error? Network Reset. Sometime rebooting your Router or ONT for your internet helps to reset your networks.  Simply... Rogers Ignite seems to cause issues on my device, how do I fix this? We have looked into Rogers Ignite and asked Rogers if you can change your DNS and this is what... How to activate Developer Mode on my Amazon Firestick? You may have to turn on Developer Mode: The Developer Options menu is available on Amazon and... How do I change the DNS in Firestick? You can do this simply following these steps:   Go to Settings -> My Fire TV -> About... Did you send my invoice? I can not find it. Our system automatically sends invoices 10 days before due date.  If they are not in your inbox.... Where do I download the files I need for your Service? You can download the app in our Download section of our Clientcare System -... I can not remember my login for Clientcare System? You can submit a request for us to reset your password using our ticket system here -...
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