Rogers Ignite seems to cause issues on my device, how do I fix this? Print

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We have looked into Rogers Ignite and asked Rogers if you can change your DNS and this is what they told us.


The Ignite Gateways do not provide any such configuration option. If you want to use a non-Rogers DNS service, you need to manually configure that into every computer on your internal network. Your other option is to enable Bridge Mode on the Ignite gateway and install your own router/firewall.


Or you can try to change the DNS setting in your Firestick but doing the following

  • Go to Settings -> My Fire TV -> About -> Network and make a note of all the settings there (taking a photo with your phone is an easy way to do this).
  • Go to Settings -> Network and select your Wi-Fi network. Click the remote's menu button () to forget this network.
  • Click on the connection again and enter your network password (SSID). Instead of clicking Connect, click Advanced.
  • Enter the "IP address"... (values you noted in step 1.)
  • ... and "Gateway" values you noted in step 1.
  • For Subnet Mask there can be a few options: enter 24 if the Subnet Mask value you noted in Step 1 was 255.255.255.0, or 32 if the "Subnet Mask" value was 255.255.255.255. For any other Subnet Mask values. The value listed after Mask Bits is the one you are looking for.
  • Enter the primary (DNS 1) and secondary (DNS 2) DNS settings.

Google DNS
Primary 8.8.8.8
Secondary 8.8.4.4

OpenDNS
Primary 208.67.222.222
Secondary 208.67.220.220

 

All your devices connected if you do the DNS change in your device it will help with Ignite Service, use above DNS options and change it in your network settings of the device.


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