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GEN Player
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(10)
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How do I switch devices on my account?
No matter what program you are using, simply go into the app on the device you want to remove and...
How do I transfer from LUX Player to GEN Player?
To transfer from LUX Player to GEN Player you simply create a support ticket requesting this. We...
How to install GenPlayer onto Amazon Firestick?
Our service is supported on Amazon Firestick/Cube.Here is an easy to follow tutorial that will...
I get a lot of buffering/playback error? DNS Servers.
This is Online LIVE Service, there is no service that does not buffer. Bell Satellite, DirecTV...
How do I add a channel to favorites?
When you are on the channel you want to have as a favorite do the following: Press Arrow up on...
TV is not showing full screen, how do I fix this?
Simply go into the GEN Player App Settings and change the Device Player. If using APP Player...
Having issues with channels, how to report?
To report issues with channels is very simple. Press the arrow up. Press arrow up twice to...
AddOn - Extra IP?
This means you can 1 of your devices at another address. The cost for this is $5/Device/IP....
I get Unable to instantiable decoder error?
If you get "Unable to instantiate decoder" error. You can fix this by simply clearing the...
What version of GEN Player should I be using?
Both version work it will be device dependent. Both files in our Download section will work.
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