Having playback errors, what do I do? Print

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When you are getting playback errors please make sure you have done the following:

Changed your DNS setting in your router - CLICK HERE (Recommend OPENDNS)

If you cant change in your router (Rogers Ignite)

Change the DNS Setting in your firestick - CLICK HERE (Recommend OPENDNS)

If you have done that submit a support ticket with the following information - CLICK HERE:

If a Channel

Channel Number, Station Name and what the error is on screen

If a Movie

Movie name and what the error is on screen

If a TV Series

TV Series Name, Season Number, Episode Number and what the error is on screen

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